Ridiculous after sales service by Micromax

Location/place: Navi Mumbai

Name of company/service: Micromax Mobile

Dear Micromax Mobile,
Micromax support center helpline does not know on which location their service center is located. I asked them for local service center situated in Navi Mumbai. Though they have service center in Vashi ( Navi Mumbai) they gave me Mumbai service center address. I am really very disappointed with my Micromax A110. Within 9 months from the date of purchase I submitted my phone 2nd time in service center. This time my phone has became dead after switching it off. It must be a software problem but as usual Micromax service center told me I am going get my phone after 10 to 15 working days. A local technician takes maximum 48hrs to resolve hardware related issue & 1 day to software related issues. I don’t know what rocket science Micromax Service center technicians are going to use on my phone to resolve software related issue which will take 15 working days. My jobsheet no is W030172 – 0813 – 5097694. If you have some shame towards your after sales services then kindly look into my problem & resolve it ASAP.
Regards,
Nimish Salkar
022-27221198 / 8898404436


Comments

One response to “Ridiculous after sales service by Micromax”

  1. Micromax Avatar
    Micromax

    Hi Nimish,

    We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

    Regards,
    Team Micromax

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