No Response even after payment.

Dear Sir/ Madam,

I placed an order on an online portal printland.in on 20th August 2014, and i got the mail for payment confirmed.
Since then i tried to contact them for around 100 times on their customer care but was not able get any help.
It has been 20 days since i have placed that order, i havn’t received any mail or message in that regard.
I have patiently waited for so long and now i want to place a complain against them, and request to take severe action against them.

Thanks & Regards,
Jayant Kumar Singh