Dear sir ,
i would like to inform that i all ready complain with you as below details of signal relented & frequencies related but idea care no solved my problem to signal relented & no frequencies relented.
& i am continue gprs plan of 199 in my number.
customer car persons said to me that 2gb continue in 60kbps & after 2gb plan speed was 10kbps & 2000mb was 2gb but used only 1528.22 sumthing usd in my surfing speed was slow in 10kbps speed.
i talk to customer care persons that after 1528.22mb use my plan speed was slow in only 10 kbps this is the fraud with my in plan of 2 gb data speed.
so request to please look in to matters & give me a justice.
IDEA INTERNET PACKER OF RS. 199 UNLIMITED CONTINUE ON 8153892608. AFTER 2 DAYS NOT WORKING PLAN PROPERLY DOWNLOAD SPEED WAS TOTALLY BREAK UP.
MY IDEA SIM MO. WAS 8153892608.
I WAS CONTINUED PLAN OF RS. 199 UNLIMITED ON THIS NO.8153892608.
2 DAYS WORKING SUM SUM BUT AFTER 2 DAYS SIGNAL FREQUENCIES WAS VERY SLOW & DOWNLOAD SPEED WAS VERY VERY SLOW.
IF I CONNECT INTERNET DATA SIGNAL WAS GONE & ALSO BALANCE CHECKING WAS NO REFLEX ON THIS MO. 8153892608.
THEN I CALL CUSTOMER CAR ON 198 WITH BIPINBHAI BUT HE WAS NOT TAKE MY CALL WHEN IN SPEAK TO CUSTOMER PERSONS.
THEN I CALL TO CUSTOMER CAR BY OTHER SIM NO. CUSTOMER CAR PERSONS PUT UP MY CALL IN ONE TIME, WHAT IS THIS? I AM TELL HEM ALL PROBLEM OF MY PLAN. HE SAID TO ME THAT SYSTEM WAS VERY SLOW SO AFTER 2 HOURS CALL AGAIN TO ME. ANY TIME I AM CALLING AT CUSTOMER CAR WITCH I FACE A PROBLEM HE SAID TO ME ALL TIME THAT SYSTEM WAS SLOW & ASKED TO HEM FOR OFFER & OTHER TALK TIME PLAN HE SAID ALL PLAN, THIS TIME SYSTEM WAS NOT SLOW! WHAT IS THIS? THIS IS COMPLETE FRAUD WITH CUSTOMER.
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