require help from consumer farm

I am harish kapoor.I am blind person I bought mts zte n799d handset from mts dealer on 26 oct 2014 n its warranty for one year.After one month its battery suck out immediately and display also become white.I gave it to cosmo service center at faridabad on 24 dec 2014. They returned 20 jan 2015.After 8 days same problem occured.Now phone is there whenever I call there.They always speak rudely manner n never reply my querries. This is my humble request you to plz interveen in this matter so that we can process my work easily. Mob: 09213950563. Email id:[email protected]


One response to “require help from consumer farm”

  1. Dear Customer,

    We are fully sensitized to your concerns. However, we request you to share your 10 digit MTS number along with your contact number so that we can call you to get more insight.

    You can also mail your query/complaint to [email protected] in order to provide you with better resolution.

    Thank You.
    MTS India

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