Deducted money from Main balance

Mar 5, 2015

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HI ,

I am Rahul and I got a new connection of aircel , As per the store representative I should receive 50000 minutes to call local aircel to aircel which I received and along with that I should receive 300 MB of 3G data which was not provided

I then recharged with the 251 voucher of aircel for 3G data and talk time talk time was provided but 3G data was not , I have already activated the 3G services on mobile but using data was causing me money from my main balance .
After I call the customer care these guys gave me the silly reason that your 3G services were not activated.

When I informed that I have received message from aircel that 3G services are activated then I stated using the internet they told that it was a wrong message and disconnected my call.

Rahul
9535630349

Comments

2 responses to “Deducted money from Main balance”

Aircel

March 9, 2015

Hi Rahul

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [email protected] for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[email protected]
Aircel

March 10, 2015

Dear Rahul

Kindly share your correct Aircel number so that we may assist you in best possible manner.

Warm Regards
Aircel Social Care Team

Deducted money from Main balance

Comments

2 responses to “Deducted money from Main balance”

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