Regarding MTNL Triband services

Tiwari Alok
501 / D 5th floor, Clifton CHS
Oberoi Complex
Andheri Link Road
Mumbai – 400053

The Manager
Mahanagar Telephone Nigam
Triband Internet department
Andheri (W)
Mumbai – 400 053

Re: Broadband Internet Service

Dear Sir/Madam

This is with reference to the Broadband Internet Service No 26340441 C A No. 2060214158.

Kindly note that the Internet connection at the address given above is not working to my satisfaction, while connected to the internet I am enable to send and receive mails as the line gets disconnected in between and this happens many times, I have to restart the whole process all over again.
In-spite of several complains to the helpdesk the problem has not been solved.

Kindly look into the matter immediately, if not I will have to change the Service provider.

At present I am using DSL/749 256Kbps/upto 2Mbps, unlimited 1.25 GB and would like to change the plan to DSL599 512 Kbps upto 2Mbps unlimited 1 GB

From 1st May I have changed the Triband plan to 596-TriB 599 but the same problem occurs.

Thanking you,

Alok Tiwari


One response to “Regarding MTNL Triband services”

  1. admin Avatar

    What is your email id? That information is needed in case we submit a complaint on your behalf.

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