Fraud in International Ticket

I have purchased the ticket from delhi to malayasia by jet airways for which I have done the partial payment ( Rs. 10,759 )and after that I have made full payment ( 32,280). After it the executive call me that we arrange your ticket in Malaysia airlines and I have told and email them please book that for me. After that they send me the invoice No. AI/09-10/2253538 wide ref. no. 2530199 of Rs. 43,037.28 to me I have cancel that flight they didn’t mention anywhere in the ticket or in any mail that your ticket is refundable of non refundable but my fist ticket is refundable. They have send me the refund of Rs. 3,276 only. They have deducted Rs. 39,761 for what whenever the taxes are refunable basic in any airlines those are 24,652 . Kindly tell them to refund my money so that I can go further. My cell no is 9855400047 ( Charan Jit Sachdeva)