REGARDING FAULTY LANLINE CONNECTION

Location/place: NO:21,OBULESHWARA NILAYA,1ST FLOOR,MADIVALA,JAI BHEEMA NAGAR,60 FEET ROAD,BTM STAGE-I,BANGALORE,PIN:560068

Name of company/service: AIRTEL LANDLINE AND BROADBAND

HI,
I AM NARENDAR REDDY V.STAYING AT THE ABOVE SAID ADDRESS.MY LANDLINE CONNECTION IS DEAD SINCE 10-06-2013 MIDNIGHT.I COMAPLIANED THEM ABOUT THIS ON 11-06-2013.EVERY TIME WHEN CALL THE COUSTOMER CARE I HAVE TO WAIT FOR 3-5 MINUTES BEFORE I TALK TO THEIR CUSTOMER CARE PEOPLE.AND THEY KEEP ON SATING WE WILL GET BACK TO YOU.I ALSO TOLD THEM IN MY AREA FEW CABLES ARE CUT.DAILY I AM CALLING 3-4 TIMES TO KNOW THE STATUS.
ACTUALLY I HAVE ENROLLED IN A ONLINE COURSE BY PAYING RS.25000/- WHICH NEEDS BROADBAND CONNECTION.I AM LOOSING MY VALUEBLE TIME BEACUSE OF THIS PROBLEM.PLASE RAISE THIS ISSUE WITH THEM.
THANK YOU.


Comments

2 responses to “REGARDING FAULTY LANLINE CONNECTION”

  1. Namaste Mr. Varakantam,

    This is to inform you that your concern listed on 17 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [email protected]

    We assure you that we are committed to resolving the issue to your satisfaction

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
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    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Mr. Varakantam,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [email protected]

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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