Location/place: Meerut ,UP
Name of company/service: Vodafone
Dear Sir/Mam,
I yadu nagar new customer of Vodafone postpaid 9758664977 since last month.I had taken the youth-250 plan and according to it 1GB data is free and I had consumed aprox 950 MB which is less than it.But the Vodafone store agent and customer care agent are not registering my complaint, saying that charges are according to the pro-database which I was not informed at the initial when I had taken the Plan by the executive or by any message that I have to use 750 MB or other.Now my billing Last date is 5-feb-2013 and I want to pay my bill but About Rs1000 Extra is added into my bill of that data and my complaint is not registered by anybody.I had complained a lot of times from mails but they are not responding .Please resolve the problem as soon as possible so that I can pay my bill and my number is barred off from the Vodafone service because of it I am facing a lot of problems.I will be thankful to you.
Leave a Reply