Reg Non attended service under AMC

Location/place: Chennai

Name of company/service: IFB

Dear Sir,
I have entered an AMC for my washing machine with IFB on 11/6/2009 vide receipt No.10868 and got serviced. After the day serviced till one year over no one has turned for any preventive check-up despite I made a call 4months back that call also not responded.
My AMC period is expired couple of days ago I haven’t got any renewal notice.
I need my machine is to be checked thoroughly immediately. You can verify my address and AMC period of mine in IFB records by checking the receipt No.10868.