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refunded money bot credited to account

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Location/place: MALDA

Name of company/service: BANK OF INDIA

I have a savings bank account and a prepaid mastercard debit card from bank of india.
On 4th june I made payment to an online merchant through my debit card using payment gateway of www.Moneybookers.Com.
For some reason the merchant couldn’t process my order so they refunded my money(it is $131.80) to my moneybookers account on 8th june. Immediately moneybookers transferred the money to my mastercard(no.: 5264954320018367) as I’ve been sent confirmation emails from both merchant and moneybookers.
9 days gone, but I’ve not received the money on my account yet!
I’ve contacted moneybookers several times and they’re telling me each time that they have already processed the transaction through mastercard and suggesting me to contact my bank because they(moneybookers) can’t do anything now and it’s on bank’s hand now.
Now, I wanna inform that also I tried to contact bank of india, I called their customer care number and was advised to contact via email addresses.
Then I sent emails for solution to their five different email addresses those are: [email protected], [email protected], [email protected], [email protected] and my branch email address [email protected] from my email address [email protected]. But surprisingly none is available or interested to solve my matter. I’ve got not a single response since one week!!!
so I request here to take urgent action so that the money be credited and appeared on my account soon.
My complaints are two now-
1. Against bank of india as my money not credited to account.
2. Against bank of india again as they are not interested to solve my problem and not replying me to emails sent to them.

Here are all details regarding the issue-
*my name as on bank passbook- MD MAMUN AKHTER
*a/C no.- 432010110004089
*bank of india branch name: malda town main branch, ifsc code: bkid0004320
*mastercard debit card no.- 5264954320018367, valid till dec’16
*date of processed refund from payment gateway: 8th june 2012
*payment gateway: www.Moneybookers.Com (my registered account on there is [email protected])
*amount: $131.80

Comments

10 responses to “refunded money bot credited to account”

  1. sadanand Avatar
    sadanand

    my card is blocked card no.5264956935015662

  2. KUNWAR ASHISH Avatar
    KUNWAR ASHISH

    SIR
    I HAVE SAVING ACCOUNT & PREPAID MASTERCARD DEBIT CARD FROM BANK OF INDIA .MY TRANSACTION HAS BEEN FAILD at RS.785.40 ON 8th sem 2012 by online debitcard transaction . MY ACCOUNT NO-900410110007364 & ATM NO IS 5264959004046428.
    BT MY ACCOUNT BALANCE IS LOW AT RS.785.40
    PLEASE REFUND MY ACCOUNT BALANCE & HELP ME
    UR EARLIER RESPONSE WILL HELP ME FAST .

  3. mamun.akhtar Avatar
    mamun.akhtar

    2666

  4. Abhishek jain Avatar
    Abhishek jain

    Ngpay.com
    75140683016071408025897 , website has processed the refund but bank has not yet credited my amount

  5. Abhishek kumar jain Avatar
    Abhishek kumar jain

    My BankofIndia saving account No is 005710110003264.I have recharged through ngpay.com for Rs.250 on 15th Jan 2013,but the recharge went fail and balance has been debited by bank. Refund has been processed on 17th jan 2013 by the ngpay.com. my ARM number is 75140683016071408025897

  6. Abhishek kumar jain Avatar
    Abhishek kumar jain

    My BankofIndia saving account No is 005710110003264.I have recharged through ngpay.com for Rs.250 on 15th Jan 2013,but the recharge went fail and balance has been debited by bank. Refund has been processed on 17th jan 2013 by the ngpay.com,but yet bank has not credited my account with Rs.250. My ARM number is 75140683016071408025897

  7. atul ananta thombare Avatar
    atul ananta thombare

    Mera account bal:193000rs tha.tho mene 7/11/13 pm ko 5000 rs nikalo .tho mera bal:188000rs hona chahie.tho mera bal:175000 rs hai.tho mera 13000rs kider gya.muje mera vapas Ana. Chahie.mera account no 1205#####1415

  8. Pramod Zoman Avatar
    Pramod Zoman

    My bank of india account no.002410310000303 I have online recharge 130 rs today but recharge failed & balance has been debited by bank.,but bank has not credited my account with rs.130

  9. SANJOY DEY Avatar
    SANJOY DEY

    My bank of india account no.506710110001530 I have online paytm payment 200 rs today(16/01/2014) but payment failed & balance has been debited by bank.,but bank has not credited my account with rs.200
    Please Refund my balance 200/-

  10. akarshan lakra Avatar
    akarshan lakra

    my bank of india account no. 497710110005521. I have online paytm payment rs 2500 (6th march, 2014) but payment failed and balance has been debited by bank, but bank has not credited my account with rs 2500. Please refund my balance 2500/-.

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