I bought Iball Tablet from Snapdeal through Order ID 8938321566 very recently. And the very next day i found the product has quality issues and requested snapdeal to accept return and refund my money. But I got a call from snapdeal and they are asking me to go to Iball service center which is around 450 kms from my location. Iball doesnt have any service center to my nearest location.
I explained them that the service center is too far and I can’t make it. But they didn’t care about it. They repeatedly saying that’s the policy and they can’t help the customer.
I bought many products from Snapdeal earlier, but I never returned anything sofar. Now I am kind of afraid in buying from Snapdeal in the future and in bit reluctant in recommending Snapdeal to anyone.
Refund Not Received
Comments
3 responses to “Refund Not Received”
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FROM THE LAST 13 DAYS I AM VERY SUFFERED,
I have purchased a redimi note 4g mobile and received on 4th October and found to see that the item is not showing network. RETURN REQUEST BOOKED ON 4th ( THE SAME DAY) Please return it and refund the money. The product is with the delivery address return slip packed vide Return id no 2094903. I am no more interested your product.
From the day, I was keeping contact with shopclues and they are giving 48 hours, return request declined and not even interested to return the product and telling me to repair and use it by any means. No return will be applicable and no further complaint will be considered. Approximately 15 time s I have called them and they simply forwarding the request and instruct me to wait for 48 hours.
Please return the money and allow me out from shopclues. -
Dear Rakesh Kumar
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [email protected] and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team -
Hi Ganesanngt,
Hope you are doing good.
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [email protected].
Thanks,
Team Snapdeal
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