I have been using Aircel mobile services for a long time and i use a prepaid number.My no is 9768688289 . Recently, I receive messages on my mobile suddenly that “Thanks for subscribing to aircel deal . You have been charged 18″ and 18rs is deducted from my account. This has been happening for the third time and last time after struggling much i got the refund. Customer care executives are not even ready to listen to me.Whenever i want to log a complaint their Server will be down and ask me to call the next day. Kindly help.
Balance deduction
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2 responses to “Balance deduction”
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Dear Sir/Mam
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [email protected] for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [email protected] -
Dear anonymous,
As per our system records, waiver of Rs 25 has given to you and tha VAS service is also deactivated. Hope the resolution offered meets your satisfaction levels too. We would like to thank you again for reaching us at Social Care.
Please feel free to write to us at [email protected] for any further assistance on this matter. We assure you a quick resolution and the best of services at all times.Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [email protected]
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