Refund not provided.

Location/place: Bangalore

Name of company/service:

This is with regards to Yatra reference number 0508101329.
I have not received a refund of my money that i was supposed to get three months back
attached is the refund certificate from the Kingfisher alrlines and also they have sent an email specifying the sa,me.
Dear Mr. Saha,

Thank you for your further correspondence to us. We sincerely apologise for the delay in our response to you.

We acknowledge your query regarding the refund against ticket # 0903750994973 and 0903750994975. With regards to the same, we had the matter investigated and confirm to you that an amount of INR 1741 per ticket (INR 1741*2 = 3482) has been processed as a reversal to the Travel Agency Credit. As per the policies of Kingfisher Airlines the refund is always credited back to the original form of payment. Hence, we request you to kindly get in touch with the respective travel agent to collect the refund.

We hope this information is of assistance to you and we look forward to welcoming you onboard Kingfisher Airlines again.

Best Regards,

Shubhangi Dhiwar
Guest Commitment
Kingfisher Airlines
I had a phone call with the yatra support team (Rohit Sharma, Sumit and the supervisor neelam Yadav)today and they told me that I will receive a phone call within 30 has been now hours that they have not come back to me.

I am still waiting for the same to get sorted out.
yatra has provided me a refund amount of Rs.874 rather than Rs.3482.
I need a clarification on the same. that no one is able to provide.

Digant.pdf (177 KB)


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