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Refund

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by

Lakshay Arora
in

I have port the number 9716574268 from idea to Airtel.
As per lat statement, BILL NUMBER 0200584947 DATED 03 Dec,2014
I am having refund of ~418 rs in my account.

When I talked to customer care they told me amount will be refunded till 4th Jan,2015
on your registered mailing address which I have not received till date.
So I again called at customer care then reply was go to idea showroom.
When I went there they told me to go to main branch in Noida sec 64.
Do we pay bills in this way to idea?
If there is delay of 1 day they charge extra fine from us.
Now I do not understand why are not they giving my money back to me?

Thanks & Regards,
Lakshay Arora
9971621872

Comments

4 responses to “Refund”

  1. airtel.presence Avatar
    airtel.presence

    Dear Mr. Arora,

    This is with reference to your post dated 08 Feb. 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [email protected]

    Regards
    Saurav Ahlawat
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

  2. Idea Cellular Avatar
    Idea Cellular

    Dear Customer,

    We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon.

    Thanks & Regards,
    Customer Care, Idea Cellular

  3. Idea Cellular Avatar
    Idea Cellular

    Dear Customer,
    As per your telecon with our customer service associate on 8th Feb 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

    Thanks & Regards,
    Customer Care, Idea Cellular

  4. Idea Cellular Avatar
    Idea Cellular

    Dear Customer,

    We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

    Thanks & Regards,
    Customer Care, Idea Cellular

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