Location/place: Visakhapatnam
Name of company/service: Videocon
I purchased a Videocon double door refrigerator on 24 July 2013.After reaching home,When I switched on the refrigerator,I realised that there was no cooling in refrigerator.I immidiately lodged a complaint,and technicians came to rectify the problem.They somehow fixed it,and 1 hour after they left again the refrigerator stopped working.Since that day i am lodging complaint.Technicians come after 2 days of lodging complaint,thay do something and after 1 hour again the refrigerator stops working.This is a kind of mental harassment and I m not able to enjoy the services that I paid for.It is a request to take some action against Videocon company so that any other customer like me should not face a similar problem.
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