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Refrigarator Faulty

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AdminPost
in ,

Location/place: Mumbai

Name of company/service: Godrej

We had purchased Godrej Refrigarator in Sep 2011. The fridge stopped working on 20th April2012 hence we informed Vijay Sales from where we purchased the fridge but they did not bothered to look into the issue. After several follow ups they send Godrej guy to check & he said the compressor is faulty and needs a change. Within6-7 months how can a compressor fail. Now again the fridge is not working since 21st June2012. In spite of several follow ups they send one person on 23rd June to check and said some part of the fridge is not working.He did not bother to inform us which part of fridge is not working. We suspect that we have been delivered a faulty peiece.Hence need a replacement. But they do not bother to look into it. Hence I request you to look into it asap.

Comments

2 responses to “Refrigarator Faulty”

  1. Godrej Applainces Avatar
    Godrej Applainces

    Dear Customer,

    We have seen your complaint. We apologize for all the delay occurred in the past, but we’re surely around now. We are now online to take all your feedback into consideration.

    We are unable to track your complaint as certain data hasn’t been mentioned. Please share the following details with us for our Customer Care to get in touch with you:

    Kindly send across your Name, Email ID, Contact number, Consumer Complaint and City on the below given email address.

    If any more Queries kindly contact us at [email protected] or call us on :
    1800-209-5511 / 1800 – 225511.

    Regards,
    Godrej Appliances Team
    Facebook – http://www.facebook.com/GodrejAppliances
    Twitter – http://twitter.com/GodrejAppliance.

  2. Godrej Appliances Avatar
    Godrej Appliances

    Dear Customer,

    We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.

    For further enquiries contact us at [email protected] or call us on :
    1800-209-5511/1800 – 225511.

    Regards,
    Godrej Appliances Team
    Facebook – http://www.facebook.com/GodrejAppliances
    Twitter – http://twitter.com/GodrejAppliance

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