Recharge successfull but dont get balance

Location/place: Naxalbari

Name of company/service: Reliance

Respected authority,
My mobile no is 9641392823 reliance GSM. I have done a 116 online recharge from reliance official website on 6th July’13 (11.56 pm) but did not get any balance.
When I am contacting with customer care and also their seniors they are saying they have credited the balance to my number,but I didn’t get balance till now.Now I am not able to call customer care also they blocked my number;
Mail ID- [email protected]
Phone no- 08798306265


Comments

2 responses to “Recharge successfull but dont get balance”

  1. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

    Regards,

    RCOMcare

  2. RCOM care Avatar
    RCOM care

    Dear Customer,

    As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

    Cheers,

    RCOM Care

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