Receive Damage Product

Hi Team,
I am Ajeet Kumar from Kolkata. The below few lines states my Complain against “http://shopping.rediff.com” (Rediff Shopping Team)
I ordered a Original “Lenevo Eternity Laptop Bag/backPack” through my debit card in online shopping. But I received a old stock and damage product . I called to Rediff customer care executive for issueing a new fresh product. or else make my full refund amount.

I keep on calling even sending them mail with broken bag attachment snaps and they are simply assuring me to provide the new one but every end of the day , not receiving any response. They are simply duping me and may be other customers too.

I totally became disheartened and disappointed with their service. Last 7 days, i did n’t get any assurance for replacement or refund. So, I lodge a complain to teach them with proper punishment so that this won’t happen to other customers.

So, Please pull myself on your socks and think how frustrated it is !
Thanks in advance for helping me out.

Below is my order details:
**********************
My Order details :-

OrderNo  : 10141785
Tn. ID      : 21225238
Received Date : 01 August, 2014
Today Date : 05 August, 2014

Product Details:

BC LENEVO BAGPACK : Original Lenevo Eternity Laptop Bag/backPack
Qty          : 1
Rate        : 599 – 150 (discount) = 449 INR
Weight    : 500 gm


Comments

One response to “Receive Damage Product”

  1. Snapdeal Avatar
    Snapdeal

    Dear Ajeet Kumar,

    We have initiated the refund and the transaction will reflect back in your account within 4 to 5 working days.

    Regards
    Rediff Shopping
    Online Customer Service Team

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