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Providing Wrong Information from Indain Health Organisation

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AdminPost
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Location/place: PUNE

Name of company/service: Indian Health Organisation

Dear Sir/ madam,

I have purchased policy for 9 members on Saturday 09.03.2013.I have asked your representative about EMI facility to pay total amount.
That time he told me that it is possible.He called his senior on 9004813658 number from my mobile about this EMI faciity.Even he was agreed for the same.
But once i reveived a welcome message from your company on Monday morning they refused to give me EMI facility.
Please let me know the status first.And one thing to mention is now your representative not even willing to provide me the information aboyut this.
I need immediate action.

I have talked to your Delhi office ( Mrs Kanika ) on 12.03.2013 @ 5.10 PM regarding this issue.She also noted the complaint.Now please let me know that when i’ll get the status of this issue.
Otherwise i will have to cancel this policy.And find new company.Everytime your representative providing wrong information.I havent received any call from your company.I have tried many times on your company phone.But they never responded.

Dear Sir/ Madam,
Yesterday(13.03.2013,20.35) i have received a call from your representative Mr.Pratik (020 67299100).He told me that my EMI will not be possible as mistake is from my side.But i have already mention about EMI in earlier mail to Mr Sanjay (9673656431).That time Sanjay have called Mr Vishal (9004813658).And now Pratik is saying that this is not possible.He was telling me that he is calling from Delhi.He was not accepting the earlier discussion.So i have asked him the procedure to cancel the policy. And refund me the entire amount.
Today i have called Mr Vishal and Sanjay but they are not responding to my call and ignoring.And now Sanjay is telling me that he have left the job.Now you have to decide whether i continue the service from you stop ?

Regards
YOGESH KOLHE
PUNE, MAHARASHTRA
9423951801

Comments

3 responses to “Providing Wrong Information from Indain Health Organisation”

  1. Indian Health Organisation Avatar
    Indian Health Organisation

    Dear Mr. Yogesh,

    Sorry for the inconvenience. This is to inform you that your concern listed 14 Mar. 2013 has been noted and our team is working on it. We shall call you within the next 48 hours to give an initial update on the status of your complaint. For any further clarifications, please write to us at [email protected] and kindly mention your complaint number (216091) in your subject line.

    Thanks for your co-operation.

    Regards,
    IHO Helpdesk team

  2. Indian Health Organisation Avatar
    Indian Health Organisation

    Dear Mr. Yogesh,

    We wish to inform you that the concern highlighted by you was resolved and the same has been communicated to you via Email. For any further clarifications, please write to us at [email protected]

    Regards
    IHO Helpdesk Team

  3. Indian Health Organisation Avatar
    Indian Health Organisation

    To whom it may concern
    Any and all comments / posts made with the sole intent of causing damage to the reputation of IHO, which may be based on false and incorrect facts and are defamatory in nature, causing IHO to suffer damage to its reputation and goodwill may result in action / legal action taken by IHO against the responsible entity.
    In case genuine grievance / concern needs to be highlighted / communicated to IHO, please share your concerns to [email protected] or visit http://www.iho.in to leave your concern in our feedback section.

    Team Indian Health Organisation

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