Proper Service not provided

Jul 26, 2014

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abhaykumar2

in Telecom companies

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Complain regarding my last Bill
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Consumer Name: ABHAY KUMAR

Account Number 918073666

Photon Number 9212676257

Bill Payment Department: Renu
From Tata Indicom

At 3:29 PM 7/25/2014.

For the last month bill- I have not received any

facility from TATA Photon Plus. So why they are charging me the rental amount?
I am ready to pay only Rs499/- which has still not completely used by me.
In the last month tata indicom has not given internet connectivity. So as a customer, why they are charging the rental amount.
If a company is charging the rental amount then they must have to provide full facility for which they promise.

Comments

2 responses to “Proper Service not provided”

Tata Docomo

July 28, 2014

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Tata Docomo

August 4, 2014

Dear Mr. Kumar,

We regret for the inconvenience caused to you.

We tried to speak to you personally on your numbers to understand your concerns regarding billing. However, we are unable to contact you, since the call was not answered. Please be informed that, we have registered the complaint vide docket number 426813763 and the same will be resolved . Please save your docket number in case of any requirement for reference.

For further assistance we request you to write a mail to [email protected].

Thanks and regards,
Customer Care-Tata Docomo.

Proper Service not provided

Comments

2 responses to “Proper Service not provided”

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