Promise of offer but did not get

Location/place: Kolkata

Name of company/service: MTS

On 05/06/12 I got a sms from MTS saying , on recharge of 21 Rs. I will get 50 STD mins. instantly & 10 extra mins. in 48 hours.I got the 50 mins. instantly but till now didn’t get the rest 10 mins. I complained to the customer care on 11/06/12 , 12/06/12 , 13/06/12 respectively but the didn’t take any complain! Rather every time told me that the problem will be solved within 12 hours, but I didn’t get any solution…


Comments

3 responses to “Promise of offer but did not get”

  1. MTS Customer Service India Avatar
    MTS Customer Service India

    Hi,
    We regret the inconvenience caused. Please specify your contact number so that we can contact you to resolve your issue.
    Regards
    MTS Customer Service India

  2. MTS Customer Service India Avatar
    MTS Customer Service India

    Hi,
    We value your concern. To assist you effectively, we would need your Contact number to discuss the concern and provide a resolution.
    Regards
    MTS Customer Service India

  3. MTS Customer Service India Avatar
    MTS Customer Service India

    Hi,
    We value your concern. To assist you effectively, we would need your Name & Contact number to discuss the concern and provide a resolution.
    Regards
    MTS Customer Service India

Leave a Reply

Your email address will not be published. Required fields are marked *