Product not received

I ordered for mobile phone from shopclues on 8th feb 2015 vide order no. 37250431 however not received the phone. I called them about 100 of times however not received satisfactory answer even after repeated complaints. Payment for this order was made online. No one from shop clues is even bothered to update me on the status of the order. Now they are saying that it will take another 5-7 days to either get the refund or product. Very pathetic service from such a big organization. Please suggest the way forward


Comments

2 responses to “Product not received”

  1. Hi Sir,
    flipinfotech: Shipment # 130019117 for Order # 110019114
    I have ordered the following items and it’s supposed to be delivered on 15th Jan 2015 but we did not get. We paid amount through credit card 14749/- for below items. I have received an e-mail confirmation along with order details and courier tracking number as well. The next day both http://www.flipinfotech.in and http://www.sunfastercourier.net websites are not opening up. I have not received the ordered item still.
    Can someone help us?

    Samsung Galaxy Core 2 (G355H) – 1
    Asus Zenfone 5 (A501CG) 8GB – 1
    Mouse Pad 1 – 1
    TVS-e Gold USB 2.0 Keyboard

  2. Dear Sir,
    This company is 100% bogus now his website not available contact no switched off, if i mail are getting bonus back and shipping details is given by him is Shipped By http://www.sunfastercourier.net Tracking Number: AGP12008736C Order ID : 110019114

    there is no such courier company.
    His contact details are given by him below.
    Flip Infotech
    2nd Floor, Manav Mandir Road, Surendranagar, Gujarat.
    http://www.flipinfotech.in
    Contact No : : 089-80966952
    Email : [email protected] , [email protected]
    kindly take the action on this kind of buggers.

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