Product not working from day one

Location/place: Gurgaon

Name of company/service: Star CJ

Hi,

I have purchased a cooler from online retailer Star CJ and have really bad experience with them. The product is not working from day one and when I complained about it they asked me to launch a complained with the cooler brand(Symphony). It’s been one week and I am getting no assistance from them and they are just giving fake promises.


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