Product Not Received – Deal92 (Transaction ID: 10417957)

Location/place: Delhi

Name of company/service: Deal92.Com (Tescon Overseas Inc / Tvteleshopping.Com)

This is in regards to the product (E cigarette) I ordered on 24th July 2012 thru deal92.com via online credit card payment.
Today 11th August 2012, I haven’t received the product, even after multiple calls to these guys. They are repeatedly saying that the product will be delivered….
Below are details of transaction and complaint number with Deal92

Transaction ID: 10417957 (on 24th July 2012)
Complaint# 439237 (on 4th August 2012).

Also below information I got from Citibank (my credit card company).
Online Transaction Company: Cellnext Solutions
Rs. 492
Citibank Authorization Code 456775