I placed an order for two table tennis bats from snapdeal on cash on delivery basis.
when the parcel was delivered the invoice clearly mentioned quantity 2 on it. I paid the entire amount of rs 2472. on opening the product i realised i have received only one unit. raised a complaint on snapdeal customer care number on 26th september,2014. they have not contacted me a sinle time and keep delaying when i call them by 48hours.
please see what can be done.
Thanks
Product not delivered, No reply from customer care
Comments
2 responses to “Product not delivered, No reply from customer care”
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Dear Customer,
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [email protected], mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team -
Dear Customer,
Further intimation on your concerns highlighted earlier and information about your contact details are awaited from you, please let us know if we can be of any further assistance. You can contact us on [email protected].
Regards,
Snapdeal Online Team
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