product damaged in the gaurantee period.

Location/place: Ghaziabad

Name of company/service: Bata shoe company

Hi there
I Bought a pair of bata shoes on 5.3.2012 from Mailwara Chownk Ghaziabad for Rs 1400. within 4 to 5 months from the date of purchase the sole of one of the shoe was damaged (broken from the heel). When I contacted the same showroom from where it was purchased the owner was not at all coperative and was not even ready to listen any thing. As I was not left with any other choice so I contacted the customer service teem of bata. But that was also of no use. I dont think that within just 4 or 5 months from the date of purchase a product from a branded company like bata will be damaged. And if damaged then their shoud be some kind of replacement or repair for that from the company.
Wating for reply
Thanks
Sahil Chadha


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