I purchased a Samsung LED TV from Matrix Distributor pvt. ltd. at Orion Business Park, Ghodbunder Road, Thane(W).
When delivery was made I was not at home, Delear was told me that installation guy will come and install it tomorrow. I waited for 2-3 days and after followed up with dealer no body came for installation.. when I opened the box everything is missing on Box(Missing Contents: Battery, Remote, screw, ANT shieldbox, warrenty card, mannual flyer guid, instruction booklet), Only TV and stand are present in the box. other contents are missing as described on packet. I called many times to delear and customer care but my query is still not resolved. Now noboday is taking the responsibility for the same.
Could you please investigate and acknowledge me asap.
Thank you
Pallav Chouhan
09302752959
Leave a Reply