I have applied for post paid to pre paid conversion on 31st July,2013 at saltlake citycenter( airtel store) to Mr.Suman Chakraborty. I paid Rs.454 for the outstanding amount.
But till now the conversion was not done. Also the payment amount isn’t showing in my airtel account. I have talked with your customer care division for this on 3rd August,2013. But the guy couldn’t give any solution. The airtel store is far away from my home. It’s not possible for me to go there again for such a
small reason.
Post paid to prepaid conversion not done yet
Comments
2 responses to “Post paid to prepaid conversion not done yet”
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Namaste Mr. Dutta,
This is with reference to your post dated 23 September 2013. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at [email protected]
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 -
Namaste Mr. Dutta,
This is with reference to your post dated 23 September 2013. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at [email protected]
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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