Online Consumer Forums and Consumer Complaints Site

Porting

—

by

AdminPost
in ,

Location/place: surat

Name of company/service: Airtel

I am currently using Reliance sim card which I want to port in Airtel so for that I had completed all the procedure on 1st July 2013 like..

get port no from 1900
bought new sim from airtel shop
submitted required documents
and filled up the form
but still no action was taken from you..

First time I done this procedure on 2nd July, 2013 but when i call on 121 Airtel executive told me that sir we yet not received your request for port.
So I again do this all things and again RESULT IS ZERO.

Now they are saying that you have to do this again.

Below are the details:
Number : 95100 66919 (Reliance gsm)
new sim bought from Airtel : 899198120763573007 6
Airtel Branch where I Submitted document: Shop No-2, 21st Century Bldg., Near World Trade Centre, Ring Road, Surat
Pincode : 395002

Comments

3 responses to “Porting”

  1. airtelpresence Avatar
    airtelpresence

    Namaste Mr. Solanki,

    This is to inform you that your concern listed on 26 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected].

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. airtelpresence Avatar
    airtelpresence

    Namaste Mr. Solanki,

    Further to our discussion dated 26 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

    We assure you that we are committed to resolving the issue to your satisfaction.

    For any queries you may have you can also get in touch with us at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  3. airtelpresence Avatar
    airtelpresence

    Namaste Mr. Solanki,

    We would like to inform you that your concern listed 26 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Leave a Reply

Your email address will not be published. Required fields are marked *