Online Consumer Forums and Consumer Complaints Site

Poor service

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by

Gurpreet Singh
in

i tried to activate an internet pack of Rs. 154 on my idea no. 9756538746, but i received neither the pack nor the money in my fc credits inspite of deduction from my hdfc account
and they are not even replying to my complaints

Comments

2 responses to “Poor service”

  1. IdeaCellular Avatar
    IdeaCellular

    Dear Customer,

    We regret the inconvenience caused to you. We have noted your concern. Please give us some time so that we can get in touch with you and discuss your concern.

    Thanks & Regards,
    Customer Care, Idea Cellular

  2. IdeaCellular Avatar
    IdeaCellular

    Dear Customer,

    We tried contacting you on your Idea number but we couldn’t reach you.
    Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

    Thanks & Regards,
    Customer Care Idea Cellular

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