Location/place: dwarka,new delhi

Name of company/service: airtel

I had taken one airtel broadband and one dth connection.in case of broadband,the connection is for 4 mbps,however speed doesnt go beyond 2 mbps.the complaint was lodged at least four time.every time someone calls and says that he has fixed the problem at back end,however on checking its same.i will pay for 4 mbps while getting half the speed there is just no response from company beside lies.another problem was with dth.the service engr installed one set and registered it also against my mob no.however in evening he changed the box.now i am getting a pack which is totally useless after paying a hefty sum.also the promised hd recording also doesnt take place.my registered mob no for both is 9868424193 and email id is [email protected]


Comments

3 responses to “poor service”

  1. Namaste Mr. Jain,

    This is to inform you that your concern listed on 22 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected]

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Mr. Jain,

    Further to our discussion dated 22 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

    We assure you that we are committed to resolving the issue to your satisfaction.

    For any queries you may have you can also get in touch with us at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  3. Namaste Mr. Jain,

    We would like to inform you that your concern listed 22 July 2013 has been resolved. Should you have any queries please contact Airtel customer service at [email protected]

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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