Phone Theft promising Repair

Location/place: Pune

Name of company/service: Micromax

I gave my Micromax A100 phone for repair on 20th april 2013 at Micromax authorized service station (Kavya enterprises,Pune).

They told me it would take 15 days for repair.
Job Sheet Number : W030509-0413-3492054
I even got a message from Micromax stating that you have received the product and will get back to me once its repaired.
I am fed up of calling these people. Customer care guys wont answer my queries. Service center guys tell they cant repair my phone. Whom do i contact now ?

Instead of repairing my phone these people are not even planning to return it.

You cannot just keep on saying “we will get back to you shortly” forever. Get me a replacement if you are unable to repair. I need my product back.


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