payment made since 14 days & order nt even dispatched yet & not even cancelling or replying

Location/place: budaun

Name of company/service: tradus.com

details:
Order ID : 5573013
Order Date : 2012-10-02
Order Value : Rs. 639/-
Shipping Charges : Rs. 40/-
GV Discount : Rs. 200/-
Net Payment Value: Rs. 439/-
Payment Mode : Credit Card
Payment Status : Successful
Shipping Address
Puma Wave Black Mens Flip Flops
Sub Order Id: 5586911
Qty : 1
Price : Rs. 599/-
Shipping Fee : Rs. 40/-
Order Status : Pending Dispatch
Dispatch By: 2012-10-07
Cancellation RequestContact Us
Seller Name : Planet4shoes, Planet
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