Pathetic services of VIDEOCON. Harrasing the Customers, Not fulfilling the commitments

Location/place: New Delhi

Name of company/service: VIDEOCON

I Zahirul Hasan, Resident of C/O Gopal Singh, House no.2, Palla Gaon, New Delhi-110036. purchased a Videocon Television around 6 months back. A problem occured almost 2 months back as there comes RGB Spots on the screen. I lodged a complaint regarding the same almost one and half month back. I personally followed it up three times but It was not resolved instead they registered a fresh complaint no. DL3108100273. After ten days they again registered a fresh complaint no. DEL0709100923 on 7th Sept 2010. I am following it up regularly but all in vein. everytime the customer care executives are asking to lodge a fresh complaint. I am facing a lot of problems and spending a lot of money in my phone calls everytime. It is the pathetic services and even worse how they are talking and dealing with the customers. I suggest not to buy or recommend any of the VIDEOCON products to anybody at all.

Ashfaq Umar
S/o Zahirul Hasan

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