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Outgoing barred for 2 days and no resolution

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AdminPost
in ,

Location/place: Bangalore

Name of company/service: Airtel Mobile

Hi,
I have taken an airtel postpaid connection and i am sorry to inform that i have faced serious problems with service and customer care. My outgoing was barred on grounds of addrress verification but i was not contacted by anyone regarding the same. Also the customer care guys were unable to help and even the airtel retail store i visited was unable to help saying they had server issues. I am having a corporate sim and i am unable to make calls for 2 days. This is a very pathetic service i have seen. 3 days and i still have no clue where to go and how to resolve it.

Satya Kumar
email – [email protected]
Ph – 7259991007

Comments

3 responses to “Outgoing barred for 2 days and no resolution”

  1. Airtel Presence Avatar
    Airtel Presence

    Namaste Mr. Kumar,

    This is to inform you that your concern listed on 24 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected].

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Airtel Presence Avatar
    Airtel Presence

    Namaste Mr. Kumar,

    Further to our discussion dated 24 June 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

    We assure you that we are committed to resolving the issue to your satisfaction.

    For any queries you may have you can also get in touch with us at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  3. Airtel Presence Avatar
    Airtel Presence

    Namaste Mr. Kumar,

    We would like to inform you that your concern listed 24 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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