order did not reach the required destination

I have ordered a order worth Rs.1013 on http://www.bangaloreflowersgifts.com 5th august, delivery on the same day today is 12 th august and still my order has not reached its destination. The order was fro Mukesh Kumar , Kengeri Bangalore I repeatedly called on the number 91 8697564808 which was given by them. Everytime I called they would asure me that my order will be reached but now no one picks the call. I guess this site is a fraud. Kindly please look into this so that no one else gets tricked by this. If possible I wish to get my money back.

Merchant reference no: BNG081405649370322


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