order not delivered

Location/place: kozhikode

Name of company/service: india flower gift shop

i had placed an order for black forest cake with india flower gift (www.indiaflowergiftshop.com) for 7th june. but the order is not yet delivered . they claimed an amount of Rs.850. they haven’t yet reimbursed the amount. my transaction details are
Date :06-06-2013
Transaction Id :S73952803
To :FN/L2265_Creative Gifting Solutions P L/734/TECH P
TransferAmount :850.00
.
kindly see the matter and do the needful.


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