Location/place: SILVASSA(DADRA & NAGAR HAVELI)
Name of company/service: INTERNATIONAL PACKAGING PRODUCTS PVT LTD
I HAD BOOKED A MOBILE FROM NAPTOL AND MY ORDER NO. IS 4362990. THE COST IS OF 7499 RUPEES. NAPTOL HAD SENT A WRON PRODUCT IN ORIGINAL PACKET WITH BLUE DART AWP#59027227766 AND AT THE SAME TIME OF RECEIPT I HAD OPENED IT INFRONT OF THE COURIOR BOY WITH PHOTOGRAPHS. SAME DAY AFTER THIS PROBLEM I HAD CALLED NAPTOL CUSTOMER CARE EXECUTIVE AND POSTED A COMPLAINT. MY COMPLAINT #3220141. NAPTOL MAILED ME FOR THIS MISTAKE AND REPLACEMENT AND INFORMED TO SENT THE WRONG PRODUCT BACK TO NAPTOL AGAIN AND WAS SENT BY ME ON THE SAME DAY THROUGH COURIOR WITH THE AWB# 13608341434. I THINK IT’S 20 TO 30 DAYS PASSED. STILL NAPTOL IS NOT ABLE TO GIVE MY ORIGINAL PRODUCT. I HAD TALKED SO MANY TIMES WITH LOT OF CUSTOMER CARE EXECUTIVES, THEY ARE, ABHISEK, ABDUL AND MANY MORE. BUT ONLY REPLY I GOT IS YOU WILL GET THE RIGHT PRODUCT WITH IN 7 TO 10 WORKING DAYS. BUT WHEN THIS 7 TO 10 DAYS WILL COME? BY WHEN I WILL GET THE PERFECT PRODUCT? IT LOOKS THEY ARE JUST TELLING LIE TO ME.PLEASE HAVE A LOOK TO IT. PLEASE HELP ME…….MY MOB NUMBER IS 9924204759 AND MY E-MAIL ID IS [email protected].
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