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Not started the services of my mobile no. 9034269671

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by

AdminPost
in ,

Location/place: Sonepat

Name of company/service: Tata Docomo

I am a Tata Docomo network user from last 4-5 years. Unfortunately my sim card was damage or the no. is temporary out of service. For restarted the services of my no. i was going to Tata Teleservices Ltd. Ramsahai Telecom, Gandhi Chowk, Sonepat. The Store-SM give me a new sim card and take my identity proof Copy and 100Rs. to activate the service of My no. But Unfortunately the services of my no. is not activated from the date of purchasing of sim card. I bought the sim card 20-25 days ago. I asked them so many time to activate the no. but there is no response. i am suffering from mentally harassment.

Comments

2 responses to “Not started the services of my mobile no. 9034269671”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  2. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    We tried to speak to you personally on your number, to understand your concerns regarding activation related. However, we are unable to contact you, since your call was not answered.

    We would like to inform you that as per our records, your number has been permanently disconnected due to documents non submission. Hence, we request you to visit our nearest Tata Docomo outlet for a new connection.

    For further assistance, write to us at [email protected].

    Thanks and Regards,
    Customer Care
    Tata Docomo.

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