NOT RESOLVING MY PROBLEM

Location/place: Greater Noida

Name of company/service: MTS Broadband Services

DEAR SIR/MADAM,

I HAVE AN INTERNET DATA CARD OF MTS. I RECHARGED IT ON 29TH MAY’2012 SINCE THAN I HAVE BEEN FACING PROBLEMS OF NETWORK AND CONNECTIVITY ISSUES. I HAVE LODGED MANY COMPLAINTS TO CUSTOMER CARE BUT THEY SAY TO ME FOR WAITING AGAIN AND AGAIN.

THEY ARE IGNORING ME NOBODY IS READY TO RESOLVE MY PROBLEM.

I WANT TO LODGE A COMPLAINT AGAINST THIS COMPANY IN CONSUMER COURT.THANKS


Comments

4 responses to “NOT RESOLVING MY PROBLEM”

  1. MTS Customer Service India Avatar
    MTS Customer Service India

    Hi,
    We regret the inconvenience caused. Please specify your Contact number so that we can contact you to resolve your issue.

    Regards
    MTS Customer Service India

  2. MTS Customer Service India Avatar
    MTS Customer Service India

    Hi,

    We value your concern. To assist you effectively, we would need your Name and Contact number to discuss the concern and provide a resolution.

    Regards
    MTS Customer Service India

  3. MTS Customer Service India Avatar
    MTS Customer Service India

    i,

    We value your concern. To assist you effectively, we would need your Name and Contact number to discuss the concern and provide a resolution.

    Regards
    MTS Customer Service India

  4. bhargav Avatar
    bhargav

    Dear Sir,
    I want to raise a complaint against MTS Broad Band Connection, I am really very much fed up with that service and lost 1K rupees, and after several complaints they are still not responding.
    I made an online recharge of rupees 999, against my MTS no. 8459294948 on 19th of june,2012. The amount got deducted from my bank account, but balance was not updated. I called the customer care, and i was said a server problem. Later after 2 or 3 days i called them again and registered a complaint for refund. As mentioned by the executive it takes 7-10 working days for refund. And now its almost near 1 month but everything is in vein. I have all the details required to prove this complaint.
    Kindly help me to file a case against them.

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