not refund 500 cashback

i booked a shoe on 1 march 2015 and got it on 5 march and shoe is addidas original stan smith maroon
and the offers is on sbi debit card. 500 cashback return when you purchase on above 2000 rs and i make payment by sbi debit card but 500 is not given when i complaint to they did not give 500 RUPEES back. they said offer is valid upto feb 21 and they said only on sbi credit card not on debit card but i said the offers by your site is sbi debit and credit card both and when i order on 1st march is written on site 500 cashback on use of sbi debit card and credit card. but is not understand my problem i complaint to it but they do not respond


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