I am from Kolkata. We had bought a mixer grinder of your company from Technocity which told us that the company provides us home services and it has given us tremendous issues. Firstly one of the jars were defective and then when informed it does not provide home services so we had to go to the service centre and get it done.
After some days it became direct and again we had to go and get it fixed. Surprisingly they did not provide us a cash memo. When asked for it they said that they do not provide a cash memo to people for the unguaranteed products.
When we complained to the company for this matter they gave us numbers of several people to talk to them and tell them the matter which was of no help. Some kept the phone without responding and some kept on shouting. We spent almost 2hours on the phone to get a solution but was of no use. Though we have been provided with our complaint number(7104776)
So think twice before buying this product as it is unable to fulfill the customers’ needs and all their promises are white lies.
We also had a talk to the branch manager of Kolkata today and he clearly denied that they do not publish any cash memos of rupees 100. Though it is mandatory to provide cash memos for a mere amount of rupees 10 to 1000
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