Delayed in damag product return pick up

Dear sir/madam,

I ordered one product from paytm. I received that product which is damaged, so requested for return it. But still no body picked up it.
Order details is as under:
ORDER NO. 97517740419 May ’15 10:06 pm
Product name: Zebronics Companion 5 Wireless Keyboard And Mouse Set (Black)
Product details:
Warranty Details
Warranty Summary1 Year Manufacturer Warranty
General
BrandZebronicsProduct CodeCOMZEBRONICS-CODUMM141ED996F37_34463Model IDWireless Companion 5ColorBlackInterfaceWireless
Dimensions
Weight250 gm
In The Box
In Sales PackageKeyboard and Mouse set
Shipping Details
This product is usually shipped in 3-5 days within Metro areas.
Estimated Arrival5-7 days
Return Policy
Seller will accept returns within a 15 days from date of delivery of the item only in the case of damaged, defective or wrong products received