Not provided with satisfactory services

I had hired a cab from Meerut to New Delhi railway station on 28th April for my mother had to catch train from NDLS (Bilaspur Rajdhani). My mom hailed it at 12 noon sharp and started her journey, but on the way just before entering Ghaziabad the cab met with an accident. The cab was dashed by a truck n there was a dent thats all. Then the driver of the cab stopped the cab and started fighting with the truck driver and said that he will not go until the owner of the cab wont come. The time was 1:30 pm, as my mom is new to the city she didint knew what to do so I talked to the cab driver and he said that he will go or arrange alternate transportation. After all the talks with the cab driver and Ms. Ritu from hire me car they arranged another cab at 2:40 pm and because of the distance and time she could not catch the train. Now they are not ready to pay for my losses


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