Not giving me Windows 7 CD

Location/place: Right now in Balaghat

Name of company/service: Vijay Sales

I have purcased dell 1545 inspiron Laptop on 24/10/2009.It came with preinstalled Windows 7.

But I did not get the genuine Windows 7 CD.On asking it from the retailer shop(Vijay Sales,Mumbai) from where I bought the Laptop ,the retailer is not ready to accept that he has not given me the CD’s.

Then I contacted the Dell people.There my call keeps on transferring from one end to other like a from sales dept to Technical one.And each and every time I have to give them my service tag number of my laptop and explain them the whole story.

I have contacted Dell people earlier also in February.But no result.I have wasted my momentus time in such mediocre activities.

It’s very frustrating and pathetic.
Tell me what should I do?

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