not giving duplicate bill

Location/place: vikhroli

Name of company/service: One mobile shop, big bazar lowerparel

I buy Samsung galaxy pro from One mobile shop, big bazar lowerparel on 15 august 2011. n after that i lost my bill so i ask them for duplicate bill as i have IMEI no. of my mobile but they refuse to give me duplicate bill….
Please help me n guide me.
what can i do to get a duplicate bill?
I need it because my mobile give me problem but its in warranty period and warranty is apply through only bill


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