not cared for coustomer

Location/place: Goa

Name of company/service: Phoenix Park Inn Resort,Goa

I booked the resort for the holidays of 2days, and notify them to arrange the transport to drop me to airport,but when on 29th I reached to the counter that have not arrange any convince for me. This lead to loosin my schedule flight. And resort people not cares for anything. After speaking to resort manager he not responded for anything.tell me how I can recover the financial loss suffered.


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