My order number on fashionandyou is – 4215912
I ordered a Net Suit/Lehenga with Lining on 16th September 2014. The website says that they have policy to deliver the product within 10-14 working days but its been almost 1.5 months that I have not received the order.
I have contacted the customer care several times but no satisfactory answer is given. Every time I call them, I hear same answer-it will be delivered to you in 2-3 days and after so many days their 2-3 days hasnot come to an end! They say that its just not only you but many have called them for the same concern and such big company has failed to adhere to the concern of so many people!! What a shame Fashion and you.
Although, it is a COD(cash on delivery product) but the mental harassment is too much. They posted the same offer couple of days back without clearing the backlog.
Had I paid them in advance, my money would have been blocked.
I want them to pay for the mental anguish a customer goes through because of such irresponsible behavior and stop such advertisements when they cant even deliver the product within the promised time frame.
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