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NON REDRESSAL OF COMPLAINTS

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AdminPost
in ,

Location/place: MUMBAI

Name of company/service: VODAFONE MOBILE

HI AM USING VODAFONE SERVICES FOR MORE THAN A DECADE IE RIGHT FROM HUTCH DAYS. WHILE SERVICE LEVELS HAVE BEEN NOT WORTHWHILE ALL THE WHILE, OF LATE CALL DROPS, NO COVERAGE OF 3G SERVICES HAVE GONE WORSE. IN SPITE OF NUMBER OF COMPLAINTS NO REDRESSAL.

I lodged complaint (1202387568) on27th Sept.,12 and i got acknowledgement by sms informing that they will respond by 1st october, 5.32pm. today is 11th october and no response. they informed that they rep will come and look into the coverage problems. this is arrogance on the part of service providers. i wish they are as efficient in service levels as they are in collecting money.

bvsr murthy
9820610090

Comments

One response to “NON REDRESSAL OF COMPLAINTS”

  1. Vodafone India Avatar
    Vodafone India

    Hello BVSR Murthy,

    Thank you for writing in. We regret the inconvenience caused to you. We called on your number to assist you further but there was no response. Please let us know a convenient time between 9AM and 6PM for us to get back to address your concern. We are keen to assist you further.

    Regards,
    Vodafone Customer Care, Mumbai.

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